Handling of personal data

For us at Vimoda it is extremely important that you as a customer can feel secure that we follow all established guidelines regarding the use of personal data. It is important to us that you as a customer can always trust that we strictly adhere to the laws and regulations that regulate the processing of personal data.

Generally

This policy concerns privacy and describes how

  • VIMODA AB
  • Corporate ID: 559504-8926
  • VAT: SE 559504-8926
  • Address:
  • Sergelsgatan 1C, Gothenburg 416 57
  • Sweden
  • CEO Jonathan Mattsson, Erik Ivarsson
  • Email: jonathan.mattsson@vimoda.se

collects, discloses and stores your personal information. The Privacy Policy applies when Vimoda provides services and products, such as when you shop with us, contact our customer service, visit our websites or create a membership account.

Data Controller

VIMODA AB is the data controller for Vimoda's processing of your personal data in accordance with applicable legislation.

  • VIMODA AB
  • Corporate ID: 559504-8926
  • VAT: SE 559504-8926
  • Address:
  • Sergelsgatan 1C, Gothenburg 416 47
  • Sweden
  • CEO Jonathan Mattsson, Erik Ivarsson
  • Email: jonathan.mattsson@vimoda.se

What personal data does VIMODA process?

Our data policy means that we save and handle as little of your data as possible. This means that we only use the data that is necessary to process your order and maintain communication with you. The personal data we collect from you as a customer is as follows:

  • Name
  • Address (delivery and billing address)
  • Email address
  • Phone number
  • Customer number
  • Purchase history
  • IP address and information about website usage
  • Personal data that you provide when contacting, for example, customer service

In order to fully process your order, we pass on your data to our partners, such as Instabox and Klarna. We also collect your address data from third-party services for address updates. When you visit our website, we save the following data for administrative and technical reasons: type and version of the browser used, date and time of the visit and your IP address. This data is anonymized and used for our statistics and to enable us to improve our internet and online service. The anonymized data is separated from your personal data, stored in a secure system and cannot be linked to a specific person. This means that your personal data always remains protected.

When do we process personal data?

We process your personal data when you visit our website, shop with us, subscribe to our newsletter, create a membership account or contact our customer service. The reason we collect this information is to be able to offer the service and functionality that is expected and to be able to fulfill our part of e.g. a purchase agreement.

How long is the personal data stored?

We only store personal data for as long as is justified by the purpose. The length of time this is may vary depending on the type of personal data and purpose. See below:

Legal basis: Fulfillment of purchase agreement
Shelf life: 3 years after purchase

Legal basis: Compliance with a legal obligation
Storage period: As long as applicable law requires, e.g. 7 years according to the Accounting Act

Legal basis: Fulfillment of purchase agreement and consent

Storage period: 12 months after purchase or until consent is revoked

How do we protect your personal data?

We have taken all necessary security measures to protect your personal data and you can feel completely safe when you provide personal data to us. We prevent unauthorized access, dissemination and alteration, among other things by saving personal data in databases that are protected by access control and a firewall. When communicating about your personal data to partners, there is always a personal data processing agreement in place and the communication is encrypted.

Any changes to the privacy policy

We reserve the right to change our data protection declarations if this becomes necessary due to new technology or the like. Please ensure that you have the most current version. If we change fundamental paragraphs of this data protection declaration, we will publish information about this on our website.